Huawei Support Tools/Links

There are many good tools and links where you can find technical information about the Huawei devices. This article will continuously list and update the best tools and links on one page.

The problem with this, however, is that the right tools and links can no longer be found when needed or the bookmarks are no longer valid. Unfortunately, this has often happened to me with Huawei, which is why I provide an up-to-date collection of tools and links here, which I also check and update regularly. If you have any other helpful points that are not listed here, please leave a comment below so that I can add them.

ToolDescriptionLinkRegistration
Huawei Info-Finder Search for your model (e.g. S5720-12TP-PWR-LI-AC) and you will find a lot of helpful information in the menu on the right (Recommended Tools):
  • Specification Query: Hardware specifications, Software specifications, Feature support, etc. 
  • Hardware Center: Lists all hardware components that can be used with this product (e.g. cables, transceivers, modules, etc.)
  • Product Image Gallery: Images from each side and Visio stencils (login required)
  • Lifecycle Query: Check whether the product already has an EOM (End of Marketing) or EOS (End of Service) announcement
  • License Query: List of all possible licenses with description
  • Commands Query: Search for a command and find a link how to use the respective command (with description and examples)
  • MIB Query: If you are looking for the correct OID (e.g. for your monitoring system) then you can find the MIB of the respective product here
  • Alarms Query: If you have an error message then you can search for it here and you will be given further helpful information about it (impact, possible causes, procedure, etc.)
  • Logs Query: If you have a syslog message then you can search for it here and you will be given further helpful information about it (severity, impact, possible causes, procedure, etc.)
You can also find more related information below (documents, guides, software download, etc.
Link (external) No
Maintenance information On this website you can use the ESN (with command display esn) to check whether the device is still under maintenance and for how long. If it is listed under Co-Care Maintenance, then the CSP partner is also listed. Link (external)  No
Huawei Talent Here you can find all information about the Huawei certifications (HCIA, HCIP, HCIE, etc.). There are some free video courses (although I cannot judge the quality) and all the necessary information about the certifications:
  • Blueprint/objectives
  • Exam information
  • Certificates
  • Recertification Policy
Link (external) Yes
Online Courses Many video courses on various topics, which are available free of charge. Link (external) No
Huawei Forum Official forum of Huawei in which questions are answered by the community or by Huawei employees. Unfortunately, there are also a lot of posts that are not very useful - for example, when Huawei runs another competition where a certain number of posts are required. These are often just copy/paste information without any added value. I am no longer active in this forum. Link (external) No
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