Recently I wanted to update the Firepower Module in an ASA5516-X from version 7.0.1 to 7.0.4. The readiness check failed with the error message "Platform architecture x86_64 is not supported. Supported architecture(s) are i386. ". According to the TAC engineer, the following workaround on the sensor worked for me:
1. remove the upgrade lock:
rm -r /tmp/upgrade.lock
2. rename the /ngfw to /ngfw.old
mv /ngfw /ngfw.old
After that the readiness check could be done successfully. During the upgrade, however, the error message "no upgrade status package found" was displayed. To solve this problem I had to do the above steps again and after that the upgrade worked as desired.
According to Cisco the bug is CSCvy95809.
1. remove the upgrade lock:
rm -r /tmp/upgrade.lock
2. rename the /ngfw to /ngfw.old
mv /ngfw /ngfw.old
After that the readiness check could be done successfully. During the upgrade, however, the error message "no upgrade status package found" was displayed. To solve this problem I had to do the above steps again and after that the upgrade worked as desired.
According to Cisco the bug is CSCvy95809.
There are no replies made for this post yet.